Support

We're always happy to help you out with any questions you might have. You can open a new support ticket here. Before you head there with a question, make sure you've read this documentation. If you have any questions about basic WordPress functionality, please, consider first searching through WordPress Codex.

For any pre-sale question, feel free to use item's comments section. You can also shoot us a message on Twitter or Facebook.

What is included in the support:

  • Answering questions about the items included features and functionality;
  • Fixes for bugs and reported issues with the item;
  • Updates to ensure ongoing compatibility and patch security vulnerabilities.

What is NOT included in the support:

  • Customization services;
  • Installation services or general WordPress help;
  • Resolving compatibility issues with 3rd party plugins•Help with included 3rd party plugins;
  • Help with your particular web hosting/server environment.

You need to verify your purchase to submit a ticket!

Terms of support:

Monday - Friday, 9:00 - 18:00 (GMT+1).

Please give us up to 1 business day to respond. We always try to answer as soon as possible, though.

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